Warranty Details

Active Pixel Standard Warranty

  • We back up everything we make with 2 year limited warranty on wired products & 1 year limited warranty on wireless products. These represent the best coverage in the business and prove our commitment to the quality, serviceability and long term value of Active Pixel.
  • In the event that anything should go wrong with a Active Pixel product, our service department is available and ready to help our customers with prompt, courteous responses and quick turnaround schedules for any repairs that are necessary.

Warranty Terms

  • Warranty is not covered in case of damaged or burned cases.
  • This Warranty shall not cover any damages resulting from un-authorized adaptations or adjustments to the product.
  • This Warranty does not cover liability for loss of data, recorded image/s and/or business opportunity loss. If during the repair the content of the hard drive/ memory are altered, deleted, or in any way modified, Active Pixel shall not be responsible.
  • Paid service can be provided if the product is out of warranty or is not covered under warranty terms.